Communicating with Difficult Clients
Every week as SmallBizLady, I conduct interviews with experts on my Twitter talk show #SmallBizChat. The show takes place every Wed on Twitter from 8-9pm ET. This is excerpted from my recent interview...
View ArticleHelp @Smallbizlady, My Client Doesn’t Value My Expertise
Dear Smallbizlady, Whenever I try to give professional advice to my client, she dismisses my opinions and goes with her own ideas. What should I do? If you know that you are an expert and that your...
View ArticlePresentation Communication – Your Quest to Impress
Sponsored Post All businesses depend on sending the right messages to their customers. Whether it is a brick and mortar office, retail store, online enterprise, a direct sales business or some type of...
View ArticleHow to Have Better Communication Within Your Small Business
Guest Article Customer satisfaction is a leading reason why consumers choose to work or not to work with a business. Lack of respect or courtesy between your employee and customers can be detrimental...
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